Charles Worthington is a software developer and product designer who has been helping the government adopt modern digital service delivery best practices since 2013. He currently serves as the Chief Technology Officer for the Office of Information and Technology at the U.S. Department of Veterans Affairs (VA), where he leads efforts to improve the experience Veterans have when interacting with VA online as well as help OIT adopt modern DevSecOps best practices. Since joining the Department, he has guided VA’s Digital Transformation Strategy. His efforts include supporting VA’s adoption of commercial cloud infrastructure, spearheading enhancements to the agency’s online appointment scheduling tools, and supporting the transformation of VA.gov into a modern customer-facing platform. Prior to joining VA, Charles built products for private sector clients and was a strategy consultant in the tech & telecom sectors. Charles holds a B.A. from Harvard University.